COVID-19 Updates and Resources
My team is working closely with state and county public health agencies to share accurate information with our community and to keep vulnerable people safe from COVID-19. As developments continue, my team will update this pinned post.
UPDATES FROM THE GOVERNOR
In light of an unprecedented, rapid rise in COVID-19 cases across California, Governor Gavin Newsom and the California Department of Public Health (CDPH) today announced a limited Stay at Home Order requiring generally that non-essential work, movement and gatherings stop between 10 PM and 5 AM in counties in the purple tier. The order will take effect at 10 PM Saturday, November 21 and remain in effect until 5 AM December 21. This is the same as the March Stay at Home Order, but applied only between 10 PM and 5 AM and only in purple tier counties that are seeing the highest rates of positive cases and hospitalizations.
You can find more information and regular updates on the Santa Clara County Public Health website and below are links to frequently-asked-questions about local Public Health Orders:
- Link to Frequently Asked Questions (English)
- Orden de Quedarse en Casa de la Oficial de Salud del Condado de Santa Clara (Spanish)
- Lệnh Ở Yên Tại Nhà của Viên Chức Y Tế Công Cộng Hạt Santa Clara (Vietnamese)
- 當前居家避疫解釋 (Chinese)
The Santa Clara County Public Health Department has launched an updated version of its testing website that makes it easier than ever for residents to find their way to free testing for COVID-19. There is also a new, easy-to-remember website address at sccFreeTest.org. Once on the site, users can choose testing sites based on whether they have a primary care doctor or if they need to use one of the community testing sites. Residents can find testing sites using an interactive map as well. The site also provides information about the testing process, a list of symptoms, and informational resource numbers for residents without health insurance. All frontline workers who regularly interact with members of the public are highly encouraged to get tested once a month, including grocery, restaurant, healthcare, construction, transit, public safety, and other employees. All residents with symptoms, and anyone without symptoms who has been exposed to someone who was confirmed to have COVID-19, should also be tested.
- 100% covered by health insurance
- Safe and confidential
Testing does not:
- Affect immigration status
- Require a doctor's note
- Require insurance
WHAT WE CAN ALL DO
- If you think you might be sick:
- Call ahead: If you are experiencing symptoms of COVID-19 (fever, cough or shortness of breath), call your health care provider before seeking medical care so that appropriate precautions can be taken. More than 100 community testing sites also offer free, confidential testing: Find a COVID-19 Testing Site.
- Stop the spread of germs – hands with soap and water for a minimum of 20 seconds, wear a cloth face mask when out in public, avoid touching eyes, nose or mouth with unwashed hands, cover a cough or sneeze with your sleeve, or disposable tissue, and wash your hands afterwards
- Stay connected and follow guidance from public health officials
- Practice social distancing
- Wear a mask when out in public
- Stay away from work, school or other people if you become sick with respiratory symptoms like fever and cough
- Don't leave the house except for essential activities
- Avoid close contact with people who are sick
- Share only verified information from health agencies and trusted sources
WHAT CALIFORNIA IS DOING
Directed Californians to stay at home to slow the spread of the virus
Made testing free for most Californians who are medically eligible for testing
Ensured students continue to learn and get meals even when schools physically close
Deployed the California National Guard to work at food banks
Distributed millions of N95 masks and other protective gear to health care workers, with more to come soon
Secured travel trailers and hotels to house people experiencing homelessness
- California Department of Public Health:
- Santa Clara County Public Health:
- Governor’s Office of Business and Economic Development:
- California Employment Development Department (EDD):
- California Labor and Workforce Development Agency:
- California Department of Education:
- California Immigrant Resource Guide:
- California Department of Aging:
- Administration for Community Living:
- San Jose State University:
If you have questions or need more information, do not hesitate to contact my office at (916) 319-2027 or email me.
Office of Labor Standards Enforcement (OLSE) Advice Line
OLSE provides a free Advice Line for businesses and workers seeking information or assistance with labor standards compliance or workplace issues. Operators can provide limited advice, information, referrals to other agencies, and schedule appointments for direct assistance. The Advice Line is staffed by non-profit partners, including lawyers who speak Spanish, English, Tagalog, Vietnamese, and Mandarin, who help people fill out the unemployment forms and answer legal questions.
You can choose to remain anonymous when calling the OLSE Advice Line. Call 1-866-870-7725 (toll free).
Valley Transportation Authority (VTA)
For the most up-to-date information on VTA and its services, visit: https://www.vta.org/covid-19:
- VTA riders must wear face coverings.
- VTA is running reduced bus service, with some routes suspended or coming less often.
- Fares are not being collected at this time.
To meet social distancing health requirements, VTA is limiting passenger capacity as follows:
- 11-20 passengers on extra-long buses: nine behind barrier, up to nine more family/household members, and two reserved seats in front
- 8-15 passengers on 40-foot buses (most routes): six behind barrier, up to six more family/household members on standard 40-foot buses (seven on hybrid 40-foot buses), and two reserved seats in front
- 7-13 passengers on 35-foot buses: five behind barrier, up to six more family/household members, and two reserved seats in front
Operators may need to turn on a "drop off only" sign and pass up customers if these limits are reached.
School Districts in Assembly District 27
- San Jose Unified School District
- Franklin McKinley School District
- Mt. Pleasant Elementary School District
- Oak Grove School District
- Evergreen School District
- Alum Rock Union School District
- East Side Union High School District
- FAQs (English): http://www.esuhsd.org/documents/Home%20Page/ESUHSD_Closures_FAQs%20Revised%202020-05-04%20-English-.pdf
- Spanish: http://www.esuhsd.org/documents/Home%20Page/ESUHSD_Closures_FAQs%20Revised%202020-05-04%20-Spanish-.pdf
- Vietnamese: http://www.esuhsd.org/documents/Home%20Page/ESUHSD_Closures_FAQs%20Revised%202020-05-04%20-Vietnamese-.pdf
For more information and guidance on COVID-19 resources for schools, please visit: www.sccgov.org/sites/covid19/Pages/school-guidance.aspx
All School Districts in Santa Clara County offering meals
Hospitals and Clinics
- Santa Clara Valley Medical Center
- O'Connor Hospital
- Kaiser Permanente
- Community Health Partnership
- Regional Medical Center
Housing and Homelessness Services
Shelters and Services
Silicon Valley Council of Nonprofits
The Silicon Valley Community Foundation is leading an effort with other Bay Area philanthropic partners on a regional response to this public health crisis. The COVID-19 Regional Nonprofit Emergency Fund will will be used to provide flexible operating support grants to nonprofit organizations that SVCF has pre-qualified to provide emergency-related services: food, shelter, health and mental health services to affected communities. Applications are now open, with a maximum request of $50,000 per applicant: https://www.svcn.org/covid19-resources.
Home-Delivered Pet Food
The Santa Clara County Senior Nutrition Program (SNP) and Animal Services are partnering to offer free, home-delivered pet food and related essential pet needs, like kitty litter, to SNP and Meals on Wheels participants. This program is subject to funding availability and will end on June 30.
Interested participants can call (408) 686-3900 (Monday through Friday from 8 a.m. to 6 p.m. and Weekends from 8 a.m. to 5 p.m.). The following information should be ready before calling: name, home address, SNP gold card number, phone number, type of pet, brand of food, and special dietary needs. Download an informational flier.
FOR OLDER ADULTS AND PEOPLE WITH DISABILITIES
211 connects the community to the latest health and human services information. When people dial 2-1-1, staff are prepared to address the needs of residents through a free, confidential service available 24/7.
- Home Delivered Meals
- Errand Running and Shopping Assistance
- Senior and Health Support Services
- Transportation Options for Seniors
Paratransit for People with Disabilities:
San Andreas Regional Center:
www.sanandreasregional.org/coronavirus/ or (408) 374-9960
STATE AND FEDERAL RESOURCES
California Health Corps
On March 30, Governor Gavin Newsom launched a new initiative to expand California’s health care workforce and recruit health care professionals to address the COVID-19 surge. Health care professionals with an active license, public health professionals, medical retirees, medical and nursing students, or members of medical disaster response teams in California are all encouraged to join the new California Health Corps.
Unemployment, Disability, and Workers' Compensation Insurance
At the Governor’s direction, the Employment Development Department (EDD) will launch a new call center on Monday that will operate 7 days a week from 8:00 a.m. to 8:00 p.m. The Unemployment Insurance Branch will be upstaffed with 1,340 employees, including 740 EDD employees and 600 employees from across state government. The Governor also directs EDD to expedite access to the Work Share program to avert layoffs.
The EDD will also stand up a one-stop shop for individuals applying for unemployment insurance and the new federal Pandemic Unemployment Assistance (PUA) program starting April 28. The PUA will provide federally funded benefits distinct from UI program for certain individuals out of work or partially unemployed due to COVID-19. This includes the self-employed, individuals who may be employees but who lack sufficient work history and independent contractors. Federal guidelines include gig workers and California’s gig workers will continue to be protected by our strong laws against misclassification in the administration of PUA. PUA benefits will be issued within 24-48 hours – not the traditional 21 days for regular UI claims.
EDD Federal CARES Act Unemployment Assistance
We have reviewed the federal CARES Act and are pleased to report that on Sunday, for the week ending April 11, the EDD will begin issuing the new $600 additional unemployment benefit payments funded by the federal government. Visit the Latest News for Workers for the details.
- In addition, the EDD has launched a new Pandemic Unemployment Assistance page to keep you informed of eligibility requirements and the around-the-clock effort to build this new program from the CARES Act. This complex program to serve those who don’t usually qualify for regular Unemployment Insurance (UI) benefits, including businesses and the self-employed, has to be developed and could rival the size of the current UI program EDD administers for unemployed workers.
- The EDD will also keep you posted on the CARES Act provision establishing a new 13-week extension of benefits paid for by the federal government when someone exhausts their regular state UI claim between March 29, 2020 and the end of 2020. This too also requires an extensive effort to implement these new extended benefits.
Pandemic Unemployment Assistance Program
As part of the federal CARES Act, the new Pandemic Unemployment Assistance (PUA) program helps unemployed Californians who are business owners, self-employed, independent contractors, have limited work history, and others not usually eligible for regular state UI benefits who are out of business or services are significantly reduced as a direct result of the pandemic. The provisions of the program once operational include:
- Up to 39 weeks of benefits starting with weeks of unemployment beginning February 2, 2020, through the week ending December 26, 2020*, depending on when you became directly impacted by the pandemic.
- An additional $600 to each PUA weekly benefit amount you may be eligible to receive, as part of the separate CARES Act Pandemic Additional Compensation program. Only the weeks of a claim between March 29 and July 25* are eligible for the extra $600 payments.
* Under the CARES Act of 2020, the $600 additional benefits are available through 07/31/20. However, the U.S. Department of Labor has issued guidance to clarify that, for most Californians, the last full week of benefits will end on 07/25/20. Similarly, the PUA program has a legislative end date of 12/31/20, but for Californians the last full week of benefits will end on 12/26/20.
Benefits can be retroactive to weeks starting on or after February 2, 2020, depending on your last day of work due to COVID-19 and regardless of when you submitted your claim application. The effective date of your claim will begin the Sunday of the week when you last worked and became unemployed due to reasons directly related to COVID-19.
Covered California for Small Business (CCSB) Premium Deferral Program:
This new program will allow businesses that have not paid their April or May premiums to pay just 25 percent of their premiums for those months and defer the remaining amount across the rest of the year. CCSB is also providing a 30 day grace period for April and May premiums. Employers who would like to participate must contact the Covered California for Small Business service center at (877) 777-6782, or CCSB@covered.ca.gov, within 10 business days of being notified. Covered California will continue to monitor the pandemic and determine if further actions are needed to protect small businesses seeking to keep their employees covered. A press release is attached and can be found here.
Paid Family Leave and Sick Leave
If you're unable to work because you're caring for a sick or quarantined family member with Coronavirus, you can file a Paid Family Leave claim here: EDD Paid Family Leave claim.
If you or a family member are sick, there may be paid sick leave or other paid leave that is available. Additionally, employees at worksites with 25 or more employees may also be provided up to 40 hours of leave per year for specific school-related emergencies, such as the closure of a child's school or day care by civil authorities (see Labor Code section 230.8). Whether that leave is paid or unpaid depends on the employer's paid leave, vacation or other paid time off policies. Discuss your options with your employer, and read more about Paid Sick Leave eligibility here: DIR Paid Sick Leave eligibility.
* The Labor and Workforce Development Agency has more information about potential benefits, including informative chart displaying and explaining these benefits: LWD Coronavirus Resources.
California Eviction Moratorium
Governor Gavin Newsom has extended the executive order issued in March that allowed local governments to enact COVID-19 eviction moratoriums. The statewide order was pushed back through July 28, and applies to any local orders that were set to expire as well.
If COVID-19 has impacted your ability to pay all or part of your rent, you should:
- Explain your financial situation to your landlord and relay how much you are able to pay
- Save all financial documents
- Pay as much of your rent as you can
If your landlord is attempting to evict you for not paying rent and you took all of the above steps, contact a local legal aid provider.
California Disaster Relief Fund and Resources for Undocumented Workers
On April 15, the Governor announced an unprecedented $125 million in disaster relief assistance for working Californians. This first in the nation, statewide public-private partnership will provide financial support to undocumented immigrants impacted by COVID-19. California will provide $75 million in disaster relief assistance and philanthropic partners have committed to raising an additional $50 million.
California’s $75 million Disaster Relief Fund will support undocumented Californians impacted by COVID-19 who are ineligible for unemployment insurance benefits and disaster relief, including the CARES Act, due to their immigration status. Approximately 150,000 undocumented adult Californians will receive a one-time cash benefit of $500 per adult with a cap of $1,000 per household to deal with the specific needs arising from the COVID-19 pandemic. Individuals can apply for support beginning next month.
The state’s Disaster Relief Fund will be dispersed through a community-based model of regional nonprofits with expertise and experience serving undocumented communities.
For info on fighting evictions or public benefits issues during the COVID-19 pandemic, resources are available through Bay Area Legal Aid (BayLegal):
BayLegal's Legal Advice Line (LAL) is 1-800-551-5554, and operates Monday-Thursday, from 9:30-12:30, though they will stay open later if they have capacity. The LAL handles legal matters related to:
- Housing discrimination or loss of housing, including evictions and problems related to housing subsidies (like loss of a Section 8 voucher)
- Public benefits matters, including appeals of denials, terminations, and overpayments of various state and federal public benefits, such as SSI, CalFresh, CalWORKs, veterans benefits, and benefits for immigrant crime victims
- Family law or immigration matters for survivors of domestic violence, sexual assault, or human trafficking
- Questions related to public charge
- Consumer rights, including protection from predatory lending and illegal debt collection
- Youth justice matters for court-involved or at-risk youth, including homeless youth
COVID-19 Disaster Relief Assistance for Immigrants
You or someone you know may be eligible for the Coronavirus (COVID-19) Disaster Relief Assistance for Immigrants, a one-time disaster relief assistance program for undocumented adults who are ineligible for other forms of relief. Qualifying adults can receive $500 in assistance, with a maximum of $1000 per household. Applications for funding open Monday, May 18, 2020, and will remain open until the funding is spent, or until June 30, 2020. Applicants will be considered on a first come, first served basis. To apply, contact one of these non-profits in your region: https://www.cdss.ca.gov/inforesources/immigration/covid-19-drai).
California State Association of Counties and the California Association of County Treasurers and Tax Collectors announced that counties will use all existing authority to cancel penalties and other charges for homeowners, small businesses, and other property owners that are unable to pay their property taxes due to circumstances caused by COVID‐19 on a case‐by case basis. However, property owners who can pay or that haven’t been directly affected by COVID‐19, including international corporations and out‐of‐state landlords, still need to pay on time to keep critical government services running.
Relief from Financial Institutions
The State of California is working to soften the financial impact of COVID-19 on residents who are struggling to pay their mortgage and bills. Citigroup, JP Morgan Chase, US Bank, Wells Fargo, and nearly 200 state-chartered banks, credit unions, and servicers have committed to providing relief for consumers and homeowners in California.
See the list of participating financial institutions.
Under the Governor’s proposal, Californians who are struggling with the COVID-19 crisis may be eligible for relief, including a 90-day grace period for all mortgage payments, after contacting their financial institution.
On April 23, Governor Gavin Newsom announced that 21 of the 24 student loan servicers operating in the state have agreed to a 90-day forbearance on payments. The relief will have no impact on credit for eligible borrowers. The Governor also announced that he had signed an executive order denying debt collectors the ability to garnish federal Coronavirus Aid, Relief, and Economic Security (CARES) act money from debtors. The retroactive order will also require reimbursements of any garnishments that took CARES act money from California residents previously. The order does not apply to people who owe child support, alimony, or victim compensation.
Department of Social Services
Governor Newsom signed an executive order to expand support for vulnerable populations by allowing 60 days waivers for In-Home Supportive Services (IHSS) program caseworkers their work and be able to care for older adults, as well as individuals with disabilities.
Childcare Services and Education
The Governor signed an executive order that will facilitate childcare for children of essential critical infrastructure workers by allowing the California Department of Education and California Department of Social Services the flexibility to waive certain programmatic and administrative requirements in response to the COVID-19 pandemic. Executive order can be found here.
On April 1, Governor Gavin Newsom announced a major agreement between teachers, classified employees, school boards, superintendents, and principals to work together to provide distance learning to California’s students as a result of school closures due to mitigation efforts against the COVID-19 outbreak. The agreement means more kids will be able to get school resources, such as quality distance instruction, and empowers teachers to create lessons within clear parameters.
- The agreement includes a collaboration framework for school employers and employees to work together on matters of labor and management to minimize any impact to students—including direction on implementation and delivery of distance learning, special education, and meals through the end of the school year.
On April 30, the Governor announced a new portal to help Californians working in essential sectors find safe, reliable, and accessible childcare options. Californians working in essential sectors during the coronavirus (COVID-19) response need safe, reliable, and accessible child care options. MyChildCare.ca.gov provides an interactive map of qualified licensed child care providers near you. The tool is available in English and Spanish.
Superior Court of California, County of Santa Clara
Current California law circumscribes the authority of the Chief Justice during emergencies. Presiding judges of county superior courts may petition the Chief Justice—as chair of the Judicial Council—for an emergency order to support their local needs.
The law allows local courts to request a number of relief measures, including declaring holidays to recalculate filing deadlines, extending temporary restraining orders, holding sessions elsewhere in the county, extending the time for a criminal trial to be held, and others.
Office of the Attorney General
California Attorney General Xavier Becerra issued a consumer alert about deceptive advertising related to novel coronavirus in California. Attorney General Becerra reminds all Californians to be mindful of any products or services that falsely claim to treat, diagnose, prevent, or cure COVID-19. According to the Centers for Disease Control and Prevention and the World Health Organization, there is no vaccine to prevent COVID-19, nor is there a medicine that treats or cures coronavirus. Individuals who have been the victim of a falsely advertised product that claims to treatment, test, or cure coronavirus are encouraged to file a complaint through Attorney General Becerra’s website at http://oag.ca.gov/report.
California Income Tax Relief
Because of COVID-19, various tax file and pay deadlines moved to July 15, 2020. If you're a taxpayer affected by the COVID-19 pandemic, review resources and more information here: https://www.ftb.ca.gov/about-ftb/newsroom/covid-19/index.html.
Internal Revenue Service (IRS)
The IRS moved the national income tax filing day ahead to July 15, three months after the normal deadline for Americans to send in their returns. For more federal tax information, visit https://www.irs.gov/coronavirus.
California Department of Motor Vehicles (DMV)
The DMV is providing an automatic one-year extension to Californians age 70 and older with a noncommercial driver license with an expiration date between March 1 and December 31, 2020. This action delays the requirement for this population to visit a DMV office during the COVID-19 pandemic.
Age 70 & older (noncommercial)
Age 69 & younger (noncommercial)
Commercial (all ages)
The DMV has resumed administering behind-the-wheel drive tests as of Friday, June 26. In-vehicle testing – a requirement for first-time driver license holders and commercial license applicants – has been suspended since mid-March because of the COVID-19 pandemic. The DMV will automatically reschedule all canceled drive test appointments.
Employees at 169 field offices are assisting customers with current appointments at the specific office and limited transactions that require an in-person visit. The DMV continues to recommend that customers use its online services, expanded virtual services and other service channels to complete transactions, including eligible driver license and vehicle registration renewals.
The DMV's Virtual Field Office at virtual.dmv.ca.gov creates more digital options for transactions that previously required an in-person office visit. Available transactions now include:
- Vehicle title transfers (transfer of ownership) and duplicate titles
- Complex vehicle registration renewals that require additional documentation, including partial year registration for commercial vehicles
- Submission of commercial driver medical certificates
- Temporary driver license extension (drivers encouraged to renew their license online if eligible)
- Online renewals and reinstatements for vehicle salespersons
- Customers with pending virtual transactions can check the status online
For more information, please visit www.dmv.ca.gov/portal/covid-19-relief-information/.
Utility Consumer Protections During California COVID-19 Outbreak
Consumer protection provisions have been enacted in response to the COVID-19 outbreak in California. This list covers both Investor Owned Utilities (IOUs), which are regulated by the California Public Utilities Commission (CPUC), and Publicly Owned Utilities (POUs). Please visit your specific utility’s webpage for more specific information about protections and benefits available to you: www.cpuc.ca.gov/covid19protections.
For payment assistance programs, please visit www.cpuc.ca.gov/assistanceplans.
For information about discounts on home and cell phone service available through the California LifeLine Program, please visit www.californialifeline.com/en/login for the application and www.californialifeline.com/en/provider_search to find a provider near you.
If you have an issue with your utility and would like to file a complaint, please contact the Consumer Affairs Branch via phone at 1-800-649-7570 or via email at email@example.com.
If your business has suffered substantial economic injury as a result of the Coronavirus, you can apply for a low-interest federal disaster loan. The Governor also announce $50 million in loan guarantees for small businesses that may not be eligible for federal relief, as well as $17.8 million in new state initiatives to support California workers impacted by COVID-19. The allocation will come from Workforce Innovation and Opportunity Act funds.
Price-gouging is illegal in California. If you or someone you know needs to file a complaint against an individual or business, you can add your claim here. On April 3, Governor Gavin Newsom signed an executive order expanding consumer protection against price gouging as California continues to respond to the COVID-19 pandemic. The order generally prohibits sellers of any kind from increasing prices on food, consumer goods, medical or emergency supplies, and certain other items by more than 10 percent. The order also gives additional tools to the California Department of Justice and Attorney General’s Office, among others, to take action against price gougers.
California State Parks
In support of the state's efforts, California State Parks has taken various safety measures to avoid dangerous visitation surges and help prevent the spread of COVID-19, such as modifying operations of the park system.The reopening of state park units will be made with little advance notice and visitors should expect a different state park experience than they are used to. Visitors are advised to visit the webpage of their local outdoor destination before leaving home to find out if it is open, what new visitor guidelines are in effect and if parking is available.
A full closure list of park units operated by California State Parks and other park operators can be found here: https://www.parks.ca.gov/?page_id=30355. This list is dynamic and will be updated regularly. High public use indoor facilities – including museums and visitor centers – are not included in this list but continue to be fully closed.